DCI to resume Certificates of Good conduct issuance under tight new guidelines.

The Directorate of Criminal investigations DCI has on Wednesday June 24 announced the resumption of the issuance of Certificates of Good conduct starting Thursday June 25.

In a series of tweets DCI stated that the services will resume under tight Covid-19 containment guidelines as issued by the Ministry of Health, in a bid to curb the spread of the deadly virus.

“The Directorate of Criminal Investigations will be resuming issuance of Police Clearance Certificates (Certificate of Good Conduct) effectively tomorrow, Thursday 25th June 2020. However, we have come up with new guidelines to be observed in the wake of the Covid-19 Pandemic,” the opening tweet read.

The Directorate of Criminal Investigations will be resuming issuance of Police Clearance Certficates (Certificate of Good Conduct) effectively tomorrow, Thursday 24th June, 2020.

However, we have come up with new guidelines to be observed in the wake of the Covid-19 Pandemic. pic.twitter.com/JviHfOBXtE

— DCI KENYA (@DCI_Kenya) June 24, 2020

DCI further admitted to having a backlog of over 37,751 pending applications, and urged members of the public who wish to collect their certificates to visit their offices.

In the new guidelines DCI intends to attend to 600 clients daily from 7am to 4pm, with those who chose the DCI Headquarters for fingerprinting expected to book an appointment for the same with exact date and time on the e-citizen portal.

“Only those with appointments and who arrive at the designated time will be allowed past the gate”, DCI clarified in another tweet.

Only those with appointments and who arrive at the designated time will be allowed past the gate.

Kindly bear with us as we strive to serve you during these challenging times. pic.twitter.com/yTuKZheixm

— DCI KENYA (@DCI_Kenya) June 24, 2020

Due to the cessation of movement order, the services are only available to those in Nairobi but DCI is working to extend services to other branches.

The new guidelines also only apply to those getting the services at DCI and not at Huduma Centers around the country.